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Green Stone > FAQ

anWhat is the minimum order quantity of your products?
q1kg by courier
anWhat is your payment terms?
q100% T/T in advance.
anWhat is your products sampling time and production time?
qSampling time: 7 to 10 days; Production time: within 15 days
anHow long is the delivery time?
qShipping time by vessel 2 to 4 weeks according to different destination port; Shipping time by air 2 to 6 days.
anWhat we should do if your products can not run well?
qGive us detailed report. Analyze the reason; If it's our problem and not possible to solve then we will give replacement.
Our service:
1. We can supply all our products to any part of the world through any means of transport, including airfreight, courier, seafreight.
2. We work closely with shipping companies/air lines to ensure the shortest shipping time at the lowest available freight. 
3. We provide with quotations FOB China port or CIF to customers warehouse. 
4. All enquiries and quote requests about our products will be replied within 24 hours. 
5. All problems faced by our customers will be taken and solved promptly.
6. For any other Question, please send your question to our service Email: sales@ poly-peptides.com